Troubleshooting

During your use of AresOS, you may encounter some unexpected issues.

We can't do much about these unless appropriate logs are given.

Note

We cannot provide assistance if any modifications have been made to the ROM, such as flashing custom kernel or performing other unwanted system modifications.

Report an issue

To report an issue, join our Telegram group and send a message with a detailed description of the problem you're experiencing, along with an attached logcat.

Note

You only need to send a logcat for crashes or if instructed to do so, not for minor visual bugs.

Logcat

To grab a logcat it is required to have USB debugging enabled:

• Go into Settings -> About Phone and press 7 times the Build Number to enable Developer options.
• Go into Settings -> System -> Developer options and enable USB Debugging.
• Open a window with the latest version of ADB & Fastboot tools on your PC and run this:

$ adb logcat -b all > logcat.log

Finally, reproduce your issue and press CTRL + C to stop logging when you're finished.